top of page

Terms & Conditions

These Terms and Conditions apply to all purchases made through our website. By using this site or placing an order, you agree to these terms.

Pricing & Payments

  • All prices are listed in NZD and include GST (if applicable).

  • We reserve the right to change pricing or product availability at any time.

  • Payments are securely processed via our selected payment gateways. We do not store credit card details.

Product Information

We aim to ensure all details, images, and descriptions are accurate and up to date. However, slight variations may occur due to lighting or screen settings. If you have any questions about fit or fabric, please get in touch.

Orders

  • Once an order is placed, you’ll receive a confirmation email.

  • We reserve the right to cancel or refuse any order (e.g. due to payment issues or suspected fraud).

  • If an item becomes unavailable after purchase, we’ll notify you and provide a full refund or suitable alternative.

Shipping

  • We ship within New Zealand and internationally.

  • Estimated delivery timeframes are provided at checkout but may vary due to courier delays or customs.

  • Noa is not liable for any import duties, taxes, or customs delays for international orders.

Returns & Exchanges

Please refer to our Returns Policy for details on refunds, exchanges, and faulty items. Return eligibility is subject to the terms outlined on that page.

Intellectual Property

All content on this site - including logos, designs, images, text, and product names - is owned by or licensed to Noa and may not be used without permission.

Privacy Policy

We respect your privacy and handle your data in accordance with New Zealand privacy laws. Please refer to our [Privacy Policy] for full details.

Limitation of Liability

We do our best to ensure everything runs smoothly, but we are not liable for:

  • Delays or disruptions outside our control

  • Any indirect or consequential loss

  • Any loss due to misuse of our products

Changes to Terms

We may update these terms from time to time. Changes will take effect once published on the website. Continued use of the site confirms your acceptance of the updated terms.

bottom of page